FAQ

Most frequent questions and answers

Search for products by entering the product name or keyword into the Search Bar at the top of any page. Try to enter a general description. The more keywords you use, the less products you will get in the results page. When you find a product you’re interested in, simply click the product name or the product image for more details.

 

Yes, the China’s Spring Festival holiday. It starts from February 11 to February 25. So processing of orders and the delivery of goods will be postponed till February 26th. Please consider whether to order.

If you need to track information, for faster and safer delivery, we recommend you purchase this shipping option. It’s China Post Registered Air Mail, ePacket or Premium Shipping at little cost. Usually it takes about 15-60 business days (Brazil 90 days) to arrive via free shipping, but it is faster with this option. If the weight of your purchase is more than 2kg, we will auto choose the express delivery (EMS/DHL/Premium Shipping) for you.